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Quality Stay & Quality Care
Grace Living Supported Homes is a private company registered in England and Wales. Registration number: 11277831
Outcome measurement tools At Grace Living Supported Homes we are always looking for ways to improve the quality of our care and rehabilitation services. As part of this process, we will introduce the Recovery Star, an outcomes-based measurement tool recognised by the Department of Health and mandated by the department’s Commissioning for Quality and Innovation (CQUIN) payment framework. This tool will be used in our mental health services and we will also try to extend it to our learning disability services as soon as it is practicable to do so. Using Recovery Star will enable us to support service users –
and enable them to measure their own recovery by charting progress in ten areas including management of their mental health, living skills, relationships, work and identity and self- esteem. Service users will set their own goals within each area and will be able to see clear evidence of their progress over time. Their involvement in the process will help to reinforce motivation, enhance their skills and confidence and assists them in identifying new goals, and the support needed to achieve these with the ultimate aim of moving on to more independent living.
For commissioners, Recovery Star will also demonstrate that key care objectives are being met and that outcomes are being delivered.
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